Privacy Policy
Last Updated: June 16, 2026
DC Glass Pro (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://dcglasspro.com (the “Website”), request services, submit forms, communicate with us, or otherwise interact with DC Glass Pro.
By using our Website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, including:
• Full name
• Email address
• Mobile phone number
• Property address
• Service request details
• Appointment information
• Photos, files, or documents you submit
• Communications you send to us
We may also automatically collect certain information when you visit our Website, including:
• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Pages visited
• Date and time of visits
• Referring website information
2. How We Use Your Information
We use collected information to:
• Respond to inquiries
• Provide estimates and quotes
• Schedule appointments
• Deliver requested services
• Send service-related communications
• Provide customer support
• Improve Website performance and user experience
• Maintain security and prevent fraud
• Comply with legal obligations
• Send SMS messages when consent has been provided
We do not sell personal information to third parties.
3. SMS Opt-In and Communications
When you voluntarily provide your mobile phone number through our Website forms, contact forms, estimate requests, appointment requests, or other communication channels, you may consent to receive SMS communications from DC Glass Pro.
These communications may include:
• Appointment confirmations
• Appointment reminders
• Estimate and quote updates
• Project status notifications
• Customer support messages
• Service-related updates
Message frequency may vary.
Consent to receive SMS messages is not a condition of purchasing services.
You may opt out at any time by replying:
STOP
For assistance, reply:
HELP
Message and data rates may apply based on your mobile carrier plan.
4. No Sharing of SMS Opt-In Data
SMS opt-in information and phone numbers collected for SMS communications are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors, service providers, or vendors is permitted only to the extent necessary to provide business services on behalf of DC Glass Pro, such as messaging platforms, customer relationship management systems, or scheduling services.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
Our Website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand visitor behavior.
These technologies may collect:
• Browser information
• Device information
• Website interaction data
• Traffic source information
• Session activity
Cookies help us improve Website performance and user experience.
You may disable cookies through your browser settings, although certain Website features may not function properly.
6. How We Share Information
We do not sell personal information.
We may share information with trusted service providers that help operate our business, including:
• Website hosting providers
• CRM platforms
• Scheduling software providers
• Payment processors
• Analytics providers
• SMS communication providers
These providers are only permitted to use information as necessary to provide services on our behalf.
We may also disclose information when required by law, court order, or legal process.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Security measures may include:
• Secure website hosting
• Encrypted data transmission where applicable
• Restricted access to customer information
• Vendor security controls
• Ongoing monitoring and maintenance
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Meet legal requirements
• Resolve disputes
• Enforce agreements
When information is no longer needed, it may be securely deleted or anonymized.
9. Your Privacy Rights
You may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where permitted by law
• Withdraw consent for communications
• Opt out of SMS communications by replying STOP
• Request updates to your contact information
To exercise any of these rights, please contact us using the information provided below.
10. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies separately.
11. Children's Privacy
Our services are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
DC Glass Pro
Website: https://dcglasspro.com
Email: dcglasspro1@gmail.com
Phone: (571) 356-3313